At Resolute Events, we’re committed to respecting your privacy and keeping your personal information safe.
Through this notice, we have provided detailed information on when and how we collect your personal data, how we use it and how we keep it secure.
We may collect personal information about you when you:
ask about our activities
register with us for information
sign up for publications or newsletters
volunteer for us
participate in one of our events
telephone, write, contact us online, or otherwise provide us with your personal information
This can include information such as your name, communication preferences, email address, postal address, IP address, telephone number, mobile number, date of birth or bank account details so we can process entry fees.
We will not rent, sell or swap your personal information to other organisations for their own marketing activities.
When you join our mailing list, you will receive campaigns about the work we do, our latest news and volunteering opportunities. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks to help us monitor and improve our e-newsletter. Please refer to MailChimp’s privacy notice for more information. You can unsubscribe to our mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at [email protected]
We do not collect sensitive personal information about our volunteers and participants unless there is a clear reason for doing so, for example, relating to your health, and only where appropriate – such as participation in one of our events where we may ask you for dietary and ongoing medical requirements, or where we need to ensure that we provide appropriate support to enable you to participate in an event.
We will only collect sensitive personal data with the participants’ consent, and clear notices will be provided on applications for events and other relevant forms and communications, so you know what information we need and why we need it.
We use third-party service providers (such as direct mailing companies, and software platform providers) to help us deliver our events and communications.
We may give relevant persons within these service providers access to your personal information, but only to allow them to perform their services for us. Some service providers may be based outside of the European Economic Area (EEA) however, we will endeavour to ensure that any data transfers outside of the EEA are carried out in compliance with relevant data protection legislation and that the processing of your data is subject to appropriate security measures.
We may disclose your personal/sensitive personal information when required to by law, for example, to HMRC for tax purposes or to police forces for the prevention or detection of crime. Further, we safeguard the sharing of such information by using formalised information sharing agreements with organisations where appropriate, or on an ad hoc basis after ensuring the request and disclosure are legally compliant.
ACCESS TO YOUR INFORMATION
Under GDPR you have the right to view, amend, or delete the personal information that we hold. If you wish to make any changes please email us at [email protected]